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Xibeo: On Time, On Budget, In Style

Be Part of Xibeo’s Team!




Job details: Salary of $50,000 a year + commission


Full Job Description:

An Account Manager is responsible for maintaining and growing assigned clients as well as developing new accounts on their own. The AM drives the tactical aspects of all project deliverables and to close sales proposals on a regular monthly basis and reach provided sales goals. The AM takes all appropriate and necessary actions to ensure clients regard Xibeo in high esteem and have significant confidence in the support provided.


Support the management of your assigned clients and develop new accounts

Prepare written correspondence and proposals

Prepare workback/timeline schedules and project plans, communicate action times to supporting personnel, monitor adherence to deadlines

Possess strong operational knowledge of presentation systems, tools & processes as it relates to project workflow

Drive collaboration with Xibeo staff, project managers, estimating, designers, accounting, warehouse and freelancers to ensure project deliverables are completed effectively and efficiently

Observe deadlines, prioritize workload and operate under limited time constraints

Manage approval processes and ensure all solutions follow, abide the show specific rules & regulations

Act as liaison between clients, agencies, appropriate 3rd parties and all Xibeo departments

Order show services and manage turnkey tradeshows for clients when required

Work effectively and demonstrate respect for colleagues at all levels and consistently contribute to a positive work environment

Proficient in Microsoft Office in order to prepare client correspondence, proposals and presentations

Complete all work with some supervision and direction

Work with and attend industry associations events to network and create new contacts and channels for Xibeo

Account Management:

Able to manage multiple small to mid-size clients

Consistently demonstrate ability to support problem-solving efforts when challenges or concerns arise

Recognize and support development of new business opportunities with existing clients

Build and maintain relationships with the clients that we support

Elevate new prospect opportunities to become new clients/ accounts

Proactively contribute ideas to projects and regularly make recommendations to client contact and Account Director on how to strengthen our relationships

Actively participate in internal brainstorming sessions by offering ideas on project deliverables

Participate in capabilities presentations, sales presentations, pitches and proposal generation for existing client base and prospects

Represent the client’s needs to all internal team members, with the knowledge and insights of the client and the client’s business throughout the project life cycle, from concept development through delivery and final billing

Manage all account related needs including, but not limited to:

  1. Show site expectations
  2. Quality assurance
  3. Estimating, placing orders, proposals & invoicing

Travel approximately 25% of the time, supporting client deliverables


Financial Responsibility / Management:

Maintain and update project information, including financial within Xibeo systems

Monitor and ensure consistent delivery of ≥45% gross margin on average

Responsible for estimating projects; work with design team on new builds, large activations or specialty projects

Ensure all costs/ items are accounted for within Xibeo systems, client quotes, proposals and invoices

Review all invoice drafts for accuracy prior to billing


Desired Characteristics:

Passionate about working with people and be customer-centric

Experience in the face-to-face experiential marketing or a creative solutions-based agency

5+ Years of sales experience in the event and tradeshow industry

Thrives in an entrepreneurial and independent environment

Embodies flexibility, open-mindedness and receptivity

Actively works out solutions

Identifies something valuable in being part of a team and ability to effectively collaborate

Effective communication skills are required: including the ability to make effective and persuasive presentations; prepare written documentation including proposals, quotations and letters; maintain accurate and complete client and project files

Ability to develop excellent rapport with existing and prospective clients

Demonstrates good “business acumen”

Exhibits the ability to multi-task, sell, and operate under severe time constraints and deadlines

Good organization, detail and follow-up skills are required with the ability to manage and reset priorities in a rapidly changing environment


Associates Degree (A.A. or A.S.) minimum requirement and 5+ years’ experience in sales. 5+ years in exhibit industry or working for an exhibit house or experiential agency setting helpful

Installation Crew / Warehouse Personnel positions are permanent and full-time. Working hours are 8am-5pm Monday through Friday. Hourly rate $15-20 based on experience

Applicants must have the following abilities:
 Read and work from set up instructions.
 Lift at least 50 lbs.
 Be able to work independently.
 Be a detail oriented, motivated, self-starting, problem solver who works well under pressure.
 Take great pride in their work.

Overtime work is available during busy seasons. We offer a great opportunity for advancement and travel.

Installation Crew/Warehouse Responsibilities include: (but are not limited to)

• Set up of trade show exhibits – must be able to read and follow set up instructions
• Dismantling, packing, and preparing exhibits for shipping to trade show
• Checking in and storage of all exhibits upon return from trade show
• Processing of all daily outbound Fed Ex/UPS shipments
• Receiving and checking in of all items received daily
• Upkeep of shipping and receiving logs
• Pick up and deliveries
• Use of the forklift for the loading and unloading of all trucks
• Forklift watering, charging and reasonable maintenance
• Weekly inventory of internal supplies
• General cleaning and upkeep of warehouse/showroom areas

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